Privacy Policy

DVI Tech Solutions (referred to as “Company,” “us” or “we”) recognizes that your privacy is important.

Introduction

This Privacy Policy discloses the privacy practices for DVI Tech Solutions' website (the “Site”) and related products and services we offer (the “Service”). It explains how personal and other information that we receive or collect about you and your clients (“Clients”) is treated. Please read the following information to understand how your use of this Site and our Services impacts your privacy.

1. Information We Collect: We collect two types of information about our users:

Personally Identifiable Information (PII): This includes information that identifies you as an individual, such as your name, email address, mailing address, employer, job title, and payment details. We collect PII when you engage in activities such as registering for an account, purchasing products or services, or communicating with us.
Aggregate Information: This includes non-identifiable data such as IP addresses, browser types, and usage patterns. This information helps us analyze how the Site is used and improve our offerings.

2. How We Use Your Information DVI Tech Solutions does not collect PII unless you voluntarily provide it. We use your PII to:

Manage your subscription and process payments.
Enhance the operation of our Site and improve our Service.
Customize your experience on our Site.
Communicate with you about your account, billing, and service updates.

We may also use Aggregate Information to diagnose issues, maintain security, and personalize content.

3. Cookies

We may store cookies on your device to collect aggregate data and customize your user experience. Cookies are small data files that help us monitor site usage, remember passwords, and personalize services. You can manage cookie preferences through your browser settings, though some aspects of the Site may not function properly if cookies are disabled.

4. Information Sharing and Disclosure

DVI Tech Solutions does not sell, trade, or rent your PII to others. We may share your information with Service Partners to provide our products or services. These partners are required to handle your data securely and in compliance with their privacy policies.

We may also disclose PII when required by law or to protect our legal rights. Aggregate Information may be shared with third parties for purposes such as analyzing site usage.

5. Data Security

We take appropriate security measures to protect your PII from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, and strict access controls. However, no data transmission over the Internet can be guaranteed 100% secure, so we encourage you to take measures to secure your devices.

6. User Rights and Choices

You can access and edit your PII by logging into your account on the Site. You may also request the deletion of your data, though some information may be retained for legal or operational reasons.

You have the right to opt out of non-essential communications and manage cookie preferences.

7. GDPR Compliance

For users in the EU and UK, DVI Tech Solutions acts as a data processor for our clients. We process personal data only in accordance with our clients’ instructions and ensure that appropriate safeguards are in place, as required by the GDPR.

8. Policy Updates

We reserve the right to modify this Privacy Policy from time to time. Significant changes will be communicated via email, a prominent notice on our Site, or updates to this page. Continued use of the Site after such modifications constitutes your acknowledgment and agreement to the updated policy.